Accountmanagement

Ashes of Creation web site design preview (WIP).

Cosmetics kunnen binnen een account aan andere karakters (alts) worden toegewezen, maar kunnen maar op één karakter tegelijk actief zijn.

• Er zal waarschijnlijk cooldowns zijn bij het toepassen van cosmetics tussen karakters.

• De accountbeheerpagina wordt gebruikt voor het toepassen of opnieuw toepassen van crowdfunding skins en items die op één karakter tegelijk van toepassing zijn.

Account transfers

Account transfers from MY.GAMES (My.Com/Mail.Ru) to enable access to Ashes of Creation testing phases can be done by registering an account with Intrepid Studios and submitting a support ticket. The intention is for all purchases and achievements to be preserved.

Q: What does this mean for my Ashes of Creation account with MY.GAMES moving forward?

A: We are working with MY.GAMES (previously My.Com and Mail.Ru) to transfer purchases made in the MY.GAMES platform to the Intrepid Account system, so that you will be able to use those purchases in Ashes of Creation. Please create a support ticket using the "I need assistance with my account" and "MY.GAMES Migration" option and our support team will assist you with this transfer process.

Q: What happens if I don’t have an Intrepid Account?

A: You will need to have an Intrepid Account for the transfer to take place. If you have not already done so, please create an Intrepid Account with the same email address that is associated with your MY.GAMES account.

Q: What happens to the purchases on my MY.GAMES account moving forward?

A: Once accounts are migrated to the Intrepid Account platform, any Ashes of Creation purchases would be available on your Intrepid Account.

Q: If I don't want to transfer or migrate my MY.GAMES account, can I get a refund?

A: Any players who previously purchased their pre-order through MY.GAMES can submit a support request through MY.GAMES for a full refund.

Q: What happens to my personal information associated with my MY.GAMES account?

A: Your MY.GAMES account and all associated data will remain safely within the MY.GAMES account system. In order to facilitate the migration of your purchases, MY.GAMES will provide Intrepid Studios with the following data, ONLY if you have made a purchase related to Ashes of Creation or Ashes of Creation: Apocalypse through the MY.GAMES systems.

Server reservations

Server reservations allow guild members as well as unaffiliated players to reserve character slots on a server starting in the Beta testing stages of the game.

This would likely be utilized more so by guilds than that would be solo or unaffiliated players; and I believe that the solo player they may have friends that they want to play with. That's fine, they can also still with those friends do the reservation system, but the player who is just joining the game fresh and doesn't have a community that they're part of, I don't think they really mind in that regard and will not utilize that system. – Steven Sharif

Server transfers

Server transfers, outside of server merges, will not be possible initially.

• The developers intend to assess the impact on housing and other systems closer to launch.

Name reservation

Name reservations were rewards for backing at the Pioneer level and higher and were previously available through the Voyager plus pre-order pack.

• Accounts will have name reservation tokens, that entitle its holder to reserve a name on a specific server when the reservation time comes.

Name reservation priority

Name reservations will be allocated from the highest backer tier to the lowest backer tier.

1. Kickstarter backer tiers, highest to lowest.
2. Summer crowdfunding backer tiers, highest to lowest.
3. Pre-order packs purchased from the web store.

Within each tier, the name reservations are on a first-come-first-served basis.

Name reservation availability

Sommige van de volgende informatie is niet recentelijk bevestigd door de ontwikkelaars en staat mogelijk niet op de huidige ontwikkelingsroutekaart.

Name reservations were slated to begin during Alpha-1.

Multi-boxing

The current policy on multi-boxing (multi client) is that players are allowed to own multiple accounts, but may not launch multiple game clients from the same computer. Players may not use any software to automate character actions or mimic keystrokes.

• This was previously stated to be: If a user has a legitimate account and is not botting or using complex scripting then multi-boxing will be permitted.

Multiple accounts and multi-boxing, that's a little bit difficult for me because it could be conceived as pay-to-win, because you can progress on a second character and you can then gift that progression to your primary character. In that scenario yes I can see the argument. However if the character progresses with the same amount of effort and time needed by the person who's playing and they maintain that progression on that character, then I don't consider it pay-to-win. I consider it a second account. So initially what I'm going to say is having multi-boxing capability will be allowed within Ashes of Creation. There are a few safety nets that I put in place that restrict the ability for abuses that we've seen in other games. – Steven Sharif

Crowdfunding mounts

Kickstarter/Summer crowdfunding mount beloningen worden op deze manieren uitgegeven en gebruikt door backers die hier recht op hebben:

1. Basismounts worden verkregen na een beginner quest die beschikbaar is voor alle spelers in de startgebieden.
2. In de account management pagina wijzen spelers cosmetic skins toe aan een character in hun account.
3. Deze skins kunnen vervolgens worden aangebracht om het uiterlijk van de in het spel verkregen mount te wijzigen.
   • Dit verwijderd de skin niet. Het kan alsnog in de toekomst toegepast worden op een andere passende mount.
   • Spelers kunnen de skin van het ene character verwijderen en aan een andere character toewijzen.
   • Skins kunnen alleen actief zijn op een character en een mount.

De Dawnbreaker mount skin wordt in eenzelfde manier gebruikt, maar is alleen toewijsbaar aan een bepaalde klasse mount. Aquatische mount skins, zoals de Tidesnapper, worden ook op eenzelfde manier gebruikt, maar zijn alleen toewijsbaar aan de aquatische mountklasse.

My.games FAQ

Q: What does this mean for my Ashes of Creation account with MY.GAMES moving forward?

A: In the coming weeks, we will announce the migration steps for moving your account to Intrepid Studios, rest assured all purchases and achievements will remain with your account.

Q: What happens to my purchases on my MY.GAMES account moving forward?

A: The purchases and achievements you have on your MY.GAMES account will be migrated to the Intrepid Studios account management system.

Q: What happens if I already have both a MY.GAMES account and an Ashes of Creation account?

A: If you currently own both an Intrepid Account and MY.GAMES account that you intend to migrate, you will be able to submit a support ticket and we will help to consolidate your accounts into one, if you so desire.

Q: If I was a MY.GAMES customer, how can I purchase the individual monthly cosmetics that were not available through their website?

A: If you owned a pre-order package during the time of a desired individual monthly cosmetic, you will be able to submit a ticket through our customer support system, where we will then verify your eligibility to purchase the cosmetics and help to facilitate that purchase.

Q: What will I need to do to play on European or Russian servers in the future?

A: You will need to ensure your migration in the coming weeks, and use your Intrepid account to access the game.

Q: What does this mean for your regional and language support moving forward?

A: Intrepid Studios will be working to ensure proper localization in our supported languages as we build out our publishing operations in the EU.

Q: If I don't want to transfer or migrate my MY.GAMES account, can I get a refund?

A: Any players who previously purchased their pre-order through MY.GAMES can submit a support request through MY.GAMES for a full refund.

Q: What happens to my personal information associated with my MY.GAMES account?

A: When you migrate your account to Intrepid Studios, you will also be migrating the personal information associated with your account. If you would like to request that MY.GAMES removes your personal information, please reach out to their support team directly here.

Read more...

Gear binding

There may be some gear binding (BoE or BoP) but it will be an exception rather than the rule, as this doesn't facilitate the objectives for the economy.

• Very little gear will be account bound or soulbound in Ashes of Creation.
  • The game economy is based around crafting and degradation of items.
• Gear is obtained via crafting, gathering and processing along with raid and dungeon bosses.

A lot of what we experienced in games that usually come before us is that many things are account bound and they're soulbound to your character... Instead very little here is character bound. Very very little. The vast majority of gear- yes you will get quest related gear as rewards- but it won't be let's say one set in one dungeon and you must run the dungeon over and over. Instead we want to really emphasize the reliance on the economy and crafters and gatherers and processors to support a majority of the gear structure in-game, combined with that of world raid bosses and dungeon bosses; not a repetitive quest line through a single dungeon. – Steven Sharif

Zie ook

• Kickstarter
• Cosmetic store
• Economy